FAQs

Frequent Questions

We’ve provided a list of answers to questions we frequently receive regarding our services and other activities related to funerals. If you don't see the answer to your question here, feel free to contact us. We'd be happy to give you more information and clarify any of your concerns.

  • What can I do with my pet’s ashes?

    Families often choose to:

    • Keep them in a decorative urn
    • Scatter them in a meaningful location
    • Place them in a memorial garden
    • Create keepsakes such as jewelry or paw print molds

  • Do you offer memorial or keepsake options?

    Yes. Many families choose urns, engraved nameplates, paw print impressions, or keepsake jewelry to honor their pet’s memory. Please contact us for options.

  • What is pet cremation and how does it work?

    Pet cremation is a dignified process that uses high heat to return your pet’s body to ashes. Throughout the process, careful tracking and identification ensure you receive your pet’s ashes if you’ve chosen a private or partitioned cremation.

  • How do I arrange for my pet’s cremation?

    If your pet passes at home, you can contact us directly to arrange a pickup or bring your pet to our facility. If your pet passes at a veterinary clinic, we often work directly with the clinic to coordinate care.

  • How long does the process take?

    Most cremations are completed within 3–7 business days. If you’ve chosen a private cremation, the ashes are carefully returned to you in an urn or temporary container.

  • What memorial options are available?

    We offer a variety of keepsakes such as:

    • Custom urns and boxes
    • Engraved nameplates
    • Paw or nose print impressions
    • Memorial jewelry with a portion of ashes
    • Photo frames and tribute items

  • Can I pre-plan pet cremation services?

    Yes. Some families choose to make arrangements in advance so they feel prepared when the time comes. Pre-planning allows you to decide on the type of cremation, memorial products, and payment options ahead of time. Please contact us to dicuss pre-planning options.